Privacy
Privacy
Mélange Drinks is owned and operated by Mélange Drinks Ltd.
Mélange Drinks values your privacy. This notice describes what information we collect, how we use it, and, if necessary, those with whom we share it.
By visiting Mélange Drinks, you are accepting the practices described in this Privacy Policy. Your use of the Website is also subject to our Terms and Conditions.
This Privacy Policy may change from time to time. Your continued use of the website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. This Privacy Policy has been developed and is maintained in accordance with all applicable federal and international laws and regulations, and specifically with the Data Protection Act 2018 (UK legislation) and the GDPR (General Data Protection Regulation - European regulation). This privacy policy aims to give you information on how Mélange Drinks collects and processes your personal data through your use of this website, including any data you may provide through this website.
It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.
GENERAL INFORMATION
The personal data of the users that are collected and processed through the website:
melangedrinks.com
Will be under responsibility and in charge of:
Mélange Drinks Ltd
32 Hofland Road
Company Registration Number 11811108
(Hereinafter referred to as Mélange Drinks).
TYPES OF INFORMATION GATHERED
The information we learn from customers helps personalize and continually improve your experience at Mélange Drinks. Here are the types of information we gather:
Information You Give Us. You provide information when you search, read and watch the content, buy a product and/or communicate with us. As a result of those actions, you might supply us with the following information:
-
First and last name
-
Email address
-
Phone number
-
WhatsApp number
-
Address (shipping purposes)
-
ZIP/Postal code
-
Technical data including your internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website
-
Payment Information
-
Transaction information
-
Any additional information relating to you that you provide to us directly through our websites or indirectly through our websites or online presence such as ‘cookies’.
Mélange Drinks will not collect any personally identifiable information about you, unless you provide it.
Payment information: Your credit card information or payment information, will be processed by PayPal and Stripe (payment platforms), which will treat and safeguard your data with total security and with the exclusive purpose of processing the purchase of the products. Mélange Drinks reserves the right to contract any payment platform available in the market, which treats your data for the exclusive purpose of processing the purchase of the products.
Please consult PayPal and Stripe Privacy Policy here:
GOOGLE Analytics. We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the website and improve our service.
Google's policy complies with the regulations contained in The General Data Protection Regulation (GDPR - European regulation). Please consult Google's privacy policy here:
Facebook Plugins: We use Facebook plugins to improve the user experience on our website. Facebook Plugins, such as the "Like" and "Share" buttons and comments, are tools that allow users to interact and share website content with others on Facebook.
Please refer to the Facebook privacy policy here:
https://www.facebook.com/policy.php
Automatic Information. Like many websites, we use "cookies." We obtain certain types of anonymous information which is not personally identifiable when your web browser accesses, Mélange Drinks or third-party content served by or on behalf of Mélange Drinks on other websites. Some of the information we collect and analyze includes the Internet protocol (IP) address; computer and connection information such as browser type, version, and connection speed; purchase history; and the products you searched for, viewed, and possibly purchased.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
HOW IS YOUR PERSONAL DATA IS COLLECTED
AT comment: I am not sure how you collect data, consider the wording below if it is appropriate to how you collect etc… note it isn’t formatted to fit your style:
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your [Identity, Contact and Financial Data] by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you
• apply for our products or services;
• create an account on our website;
• subscribe to our service or publications;
• request marketing to be sent to you;
• enter a competition, promotion or survey; or
• give us feedback or contact us.
• Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies[, server logs] and other similar technologies. [We may also receive Technical Data about you if you visit other websites employing our cookies.].
• Third parties or publicly available sources.
HOW LONG WE KEEP YOUR DATA
Personal data will be kept for the time necessary for the provision of the products or as long as the interested party does not withdraw their consent.
HOW WE USE YOUR INFORMATION.
We will only use your personal data when the law allows us to. In general, we use the information we collect primarily to provide, maintain, protect and improve our current website and products and to develop new products and services. We use personal information collected through our site as described below and described elsewhere in this Policy to:
-
Identify you as a user in our system.
-
User registration.
-
Perform a contract we are about to enter into or have entered into with you, for example process your purchases and deliver the products.
-
Provide the subscriptions.
-
Improve our products, services, website, and how we operate our business.
-
Understand and enhance your experience using our website and products.
-
Respond to your comments or questions through our support team.
-
Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages.
-
Communicate with you about upcoming events, offers and news about products and services offered by Mélange Drinks’ website and our selected partners.
-
Marketing purposes of Mélange Drinks.
-
Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.
-
Protect, investigate and deter against fraudulent, unauthorized or illegal activity.
-
Where we need to comply with a legal obligation.
If you fail to provide personal data. Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
We have set out below, in a table format, a description of the ways we may plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Purpose/Activity
Type of data
Lawful basis for processing including basis of legitimate interest
To register you as a new customer
(a) Identity
(b) Contact
Performance of a contract with you
To process and deliver your order including:
(a) Manage payments, fees and charges
(b) Collect and recover money owed to us
(a) Identity
(b) Contact
(c) Financial
(d) Transaction
(e) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to recover debts due to us)
To manage our relationship with you which will include:
(a) Notifying you about changes to our terms or privacy policy
(b) Asking you to leave a review or take a survey
(a) Identity
(b) Contact
(c) Profile
(d) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
To enable you to partake in a prize draw, competition or complete a survey
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
(a) Identity
(b) Contact
(c) Technical
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
(b) Necessary to comply with a legal obligation
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(f) Technical
Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
(a) Technical
(b) Usage
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To make suggestions and recommendations to you about goods or services that may be of interest to you
(a) Identity
(b) Contact
(c) Technical
(d) Usage
(e) Profile
(f) Marketing and Communications
Necessary for our legitimate interests (to develop our products/services and grow our business)
HOW DO YOU GIVE CONSENT?
By placing an order for a product and provide us with personal information to communicate with you, you agree that we collect and use your information. You can withdraw your consent, contact us through the contact information or the contact page.
SOCIAL NETWORKS
On our website you will find links and functions linked to different social networks, in which you can share your information.
It is advisable to consult the privacy policy and data protection of each social network used on our website.
Facebook: https://www.facebook.com/privacy/explanation
Instagram: http://instagram.com/about/legal/privacy/
Twitter: https://twitter.com/privacy
HOW WE SHARE INFORMATION
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.
Third-Party Service Providers. We employ other companies and individuals to perform functions on our behalf. Examples include process payments (PayPal and Stripe), deliver the products (courier companies), sending email, analyzing data, providing marketing assistance, providing search results and links. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Business Transfers. In the event that Mélange Drinks creates, merges with, or is acquired by another entity, your information will most likely be transferred. Mélange Drinks will email you or place a prominent notice on our Website before your information becomes subject to another privacy policy.
Protection of Mélange Drinks and others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of Mélange Drinks, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.
Anonymous Information. Mélange Drinks uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the Website. We may also use aggregated anonymous information to provide information about the Website to potential
Email Address. The email address that you supply to us for purposes of receiving our email communications will never be rented or sold to a third party.
Marketing. We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
Promotional offers from us. We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing). You will receive marketing communications from us if you have requested information from us or purchased [goods or services] from us and you have not opted out of receiving that marketing.
Third-party marketing. We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
PROTECTING YOUR INFORMATION
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. If transactions are processed on the Website, transaction information is transmitted to and from the Website in encrypted form using industry-standard SSL connections to help protect such information from interception. We restrict authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information.
Mélange Drinks follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Mélange Drinks receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while Mélange Drinks strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
YOUR RIGHTS
You have the following rights in relation to your personal data provided to Mélange Drinks:
-
Access your personal data.
-
Request the correction of inaccurate data.
-
Request its deletion.
-
Request limitation of the processing of your data.
-
Oppose the treatment of your data.
-
Request your portability.
-
Not be subject to automated individual decisions.
The Users can exercise all these rights contacting us through the contact information or the contact page and indicating the reason for his request.
Without preconception to any other administrative appeal or legal action, the user shall have the right to submit a claim to a control authority, in particular in the State in which he or she has their habitual residence, place of work or place of the alleged infringement, If you consider that the processing of your personal data is not appropriate to the regulations, as well as in the case of not seeing the exercise of your rights satisfied. The control authority in which the claim was filed will inform the claimant about the course and result of the claim. For example, you have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, product/service experience or other transactions.
Cookies. [You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see here.
EU MEMBERS’ RIGHTS (GDPR COMPLIANT)
If you are habitually located in the European Union, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances.
We describe these rights below:
-
Access and Porting: You can access your information at any time.
-
Rectify, Restrict, Limit, Delete: You can also rectify, restrict, limit or delete much of your information by contact us.
-
Object: Where we process your information based on our legitimate interests explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.
-
Revoke consent: Where you have previously provided your consent, such as to permit us to process health-related data about you, you have the right to withdraw your consent to the processing of your information at any time. For example, you can withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn consent if we have a legal basis to do so or if your withdrawal of consent was limited to certain processing activities.
-
Complain: Should you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe.
You can see more about these rights at:
https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens_en
CHILDREN’S ONLINE PRIVACY PROTECTION
We are in compliance with the requirements of the Data Protection Act 2018 (UK regulation) and the GDPR (General Data Protection Regulation - European regulation) regarding the protection of the personal data of minors. This website is not intended for children and we do not knowingly collect any information from anyone under 13 years of age. Our website and products are all directed to people who are at least 18 years old or older.
EDITING AND DELETING INFORMATION
If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. You can change, modify, rectify and delete your Information at any time, please contact us through the contact information.
To opt-out of Mélange Drinks email, follow the instructions included in the email. Your request should be processed within 48 hours.
SUPPLIERS AND OTHER THIRD PARTIES
Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information Mélange Drinks collects from you. If you disclose your information to others, whether other users or suppliers on Mélange Drinks, different rules may apply to their use or disclosure of the information you disclose to them. Mélange Drinks does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Mélange Drinks is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the Mélange Drinks site. Mélange Drinks encourages you to ask questions before you disclose your personal information to others.
CHANGES TO THIS PRIVACY POLICY
Mélange Drinks will post modifications by date to this Privacy Policy to inform you of any changes. Mélange Drinks reserves the right to modify this Privacy Policy at any time, please review it frequently.
CONTACT US
If you have questions or concerns about these Privacy Policy and the handling and security of your data on this site, please contact us throw our contact page or contact at: